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FAQ

Background

If we reach the number of tickets available for each phase, the next one will immediately be available according to price.

You can buy them on our LXMUSIC official website here, or from our official Ambassadors.

Yes, you can buy it directly from one of the LXMUSIC official ambassadors, please buy only from the OFFICIAL AMBASSADORS OR FROM THOSE WHO ARE ADVISED BY THEM

Ticket sharing is not possible, but it is possible to resell your ticket, as long as it is through authorized LXMUSIC partners, in this case, Ticketswap.

The minimum age is 16 years old, and alcohol consumption is allowed only for those over 18 years old.

Every event has different times and conditions, please see all info related to our event on our website or on our Facebook page.

The timetable is usually presented 2 to 3 days before the event on our social media channels.

Dangerous objects or objects considered dangerous by the competent authorities. Photographic, sound and imaging equipment. Computers and any other type of computer equipment; Lasers and flashlights; Chairs; Glass, please see our legal terms and conditions.

Food is not allowed but there’s a large offer of restaurants at LXMUSIC events. If you have specific restrictions about food or medical restrictions please contact us.

Yes, please see specific restrictions in our legal terms and conditions.

No, only service dogs are allowed, please see detailed restrictions in our legal terms and conditions.

Yes, but depending on the venue, we may have it or might not have it, please see detailed info about each event days before attending it.

Yes, but depending on the event, we may have it or might not have it, please see detailed info about each event days before attending it.

After entering the event it will not be possible to leave and re-enter, we have a strict ‘NO RE-ENTRY’ policy.

Yes, but depending on the venue, we may have it or might not have it, please see detailed info about each event days before attending it.

You may deliver any item lost during the event to any LXMUSIC Staff or Security personnel. To enquire about lost property please contact us in this page,  ensuring you provide as much information as possible. Please see more detailed info at our legal terms and conditions, section lost and found.

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